Jio Commerce Platform
Introducing JCP 2026 Edition

AI-native commerce that runs end-to-end.

The unified commerce platform powering India's largest retail brands — from storefront to fulfilment, catalog to AI-driven growth.

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Powering Commerce across Reliance Retail

Demand Forecasting
Predict & optimise inventory
40%
fewer stockouts
AI Commerce Engine

AI that works for your business, not the other way around

JCP's AI layer is embedded across every module — from demand forecasting to personalised recommendations — so intelligence is built in, not bolted on.

Explore AI Engine
Click a feature to explore
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Enterprise Brands
Powering India’s top retail
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Orders Processed
And counting every second
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Platform Uptime
Enterprise-grade SLA
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New Features in 2025
Continuous innovation
Commerce Channels

Every channel,
one platform

From e-commerce to in-store, order management to catalog — JCP unifies every channel.

Click a channel to see details
Headless Commerce
Build storefronts that convert
3.2×
avg. conversion lift

Build storefronts that convert

Explore E-Commerce
Storefront Capabilities
Headless & composableRecommended
One-click checkout3.2× lift
AI-powered searchBuilt-in
Real-time inventory sync< 50ms
Progressive Web AppDefault
Platform Demo

See JCP in action

Watch how India's leading brands use JCP to unify commerce across every channel — from storefront to fulfilment.

jiocommerce.io — Platform Overview
LIVE
5-minute platform walkthrough
🏬Real JioMart & Tira demos
🤖AI-powered commerce in action

Go live in days, not months

JCP gives India's fastest-growing brands everything they need to launch, sell, and scale — from a unified catalog to Jio Pay checkout, all on one platform.

Build your catalog
Click a step to explore
Solutions

Commerce solutions for every business model

Whether you're scaling a D2C brand or running a multi-vendor marketplace, JCP has a solution built for your needs.

Hover or tap each station to learn more
D2C Storefront+24%Analytics DashboardMarketplace NetworkJCP Platform HubUnified commerce engine
D2C & Brand Commerce
Launch and scale your direct-to-consumer brand with a fully customisable storefront, native checkout, and built-in marketing tools — all powered by JCP.
Analytics & Insights
Real-time dashboards, cohort analysis, and AI-driven forecasting to help you understand customer behaviour and optimise every funnel stage.
Marketplace & B2B
Multi-vendor marketplace engine with seller onboarding, commission management, bulk ordering, and B2B pricing tiers — ready for enterprise scale.
Why JCP

Built for enterprise commerce at India scale

The platform trusted by 100+ enterprise brands to handle billions of transactions with 99.9% uptime.

Hover or tap each element to explore features
Enterprise Security

SOC 2 Type II, PCI DSS Level 1, GDPR compliant. End-to-end encryption with regular penetration testing.

Instant Scalability

Microservices architecture handling 1B+ orders. Horizontally scalable to meet any traffic surge.

Composable Architecture

Modular, API-first design. Integrate with your existing stack or build entirely on JCP.

24/7 Expert Support

Dedicated success managers, priority SLA response, and proactive monitoring for enterprise accounts.

Continuous Innovation

150+ new features shipped in 2025. Quarterly releases with zero-downtime deployments.

India-First Platform

Built for India's unique commerce landscape — UPI, COD, regional languages, and hyperlocal delivery.

ScalabilitySecurityUPIIndia-FirstInnovationAPIGatewayArchitecture24/7 Support99.9%1B+24/7UPIAI
Hover the icons to explore features
SOC 2
Enterprise Security
PCI DSS Level 1GDPR
1B+
Orders Processed
MicroservicesHorizontal Scaling
API-First
Composable Architecture
ModularHeadless
24/7
Expert Support
Dedicated CSMPriority SLA
150+
Features Shipped in 2025
Quarterly ReleasesZero-Downtime Deploy
India-First
Built for Bharat
UPICOD
Enterprise Ready

India's highest-converting commerce platform

HIGHER CONVERSIONS
15%
ORDERS PROCESSED
1B+
ENTERPRISE BRANDS
300+

JCP Checkout converts 15% higher on average than other commerce platforms and powers 300+ enterprise brands across India.

Express Checkout
Jio Pay
UPICardsCOD
Silk Saree
Silk Saree
Magenta / Gold
₹ 12,499
Sport Sneakers
Sport Sneakers
White / Blue
₹ 4,299
Classic Watch
Classic Watch
Silver / Dark
₹ 8,999
Subtotal₹ 25,797
ShippingFREE
GST (18%)₹ 4,643
Total₹ 30,440
Jio Pay
Extension Ecosystem

Extensions for
anything else

JCP offers all the essentials out of the box, but if your business calls for something extra you have the JCP Extension Marketplace— with 300+ commerce extensions for whatever specialised features you might need.

Explore all extensions
Algolia
Dynamic Yield
Google Ads
MoEngage
PayU
SAP
Twilio
Algolia
Dynamic Yield
Google Ads
MoEngage
PayU
SAP
Twilio
Algolia
Dynamic Yield
Google Ads
MoEngage
PayU
SAP
Twilio
Amazon
Flipkart
Google Analytics
Myntra
PixelBin
Shiprocket
Unicommerce
Amazon
Flipkart
Google Analytics
Myntra
PixelBin
Shiprocket
Unicommerce
Amazon
Flipkart
Google Analytics
Myntra
PixelBin
Shiprocket
Unicommerce
CleverTap
Freshdesk
Juspay
Nykaa
Razorpay
Stripe
WhatsApp Business
CleverTap
Freshdesk
Juspay
Nykaa
Razorpay
Stripe
WhatsApp Business
CleverTap
Freshdesk
Juspay
Nykaa
Razorpay
Stripe
WhatsApp Business
Delhivery
GoKwik
Meta Ads
ONDC
Salesforce
Tata CLiQ
Zoho
Delhivery
GoKwik
Meta Ads
ONDC
Salesforce
Tata CLiQ
Zoho
Delhivery
GoKwik
Meta Ads
ONDC
Salesforce
Tata CLiQ
Zoho
Customer Success

Powering India's commerce leaders

See how enterprise brands use JCP to scale operations, improve margins, and delight customers.

JioMart
"
"JCP scaled our operations to 200+ cities with unified commerce and AI-powered demand forecasting. The results were transformational for our supply chain."
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Cities covered

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Order growth

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Platform uptime

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Faster fulfilment

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Frequently Asked

Common questions about JCP

Everything you need to know about getting started with the Jio Commerce Platform.

Most enterprise implementations go live within 8–12 weeks, depending on the scope of integrations and customisations. Our structured onboarding programme includes dedicated project management, pre-built connectors, and a sandbox environment for testing.

Yes. JCP offers pre-built connectors for SAP, Oracle, Salesforce, Microsoft Dynamics, and 300+ other enterprise systems. Our API-first architecture also supports custom integrations for proprietary systems.

JCP's microservices architecture auto-scales horizontally to handle any traffic surge. We have successfully managed flash sales with 10× normal traffic for brands like JioMart and Ajio with zero downtime.

Enterprise accounts receive a named Customer Success Manager, 24/7 priority support with a 1-hour SLA for critical issues, quarterly business reviews, and access to our early-access programme for new features.

Yes. JCP is fully compliant with India's data localisation requirements, DPDP Act, and RBI payment regulations. All customer data is stored in India-based data centres with SOC 2 Type II and ISO 27001 certifications.

What's New

What's new in JCP

The latest product launches and feature updates from the JioCommerce Platform team.

AI & Automation
31 Mar

Streamline Workflow Execution with Single Active Versions

JioCommerce Platform now automatically deactivates previous workflow versions upon publishing a new one. This ensures only one version of each workflow is active at any given time, preventing conflicts and promoting predictable execution. This enhancement applies to all workflows created after January 1, 2026, offering easier debugging and cleaner version control.

Boltic
AI & Automation
30 Mar

Boltic Integrates with Salla for Enhanced E-commerce

Boltic now officially supports Salla, a leading e-commerce platform in the Middle East. This integration enables triggers and activities for Salla, allowing businesses to automate workflows and build smarter commerce operations.

Boltic
AI & Automation
27 Mar

Direct PostgreSQL Access for Boltic Databases

Boltic now offers direct access to Boltic-managed databases using a standard PostgreSQL connection string. This new capability enables seamless integration with external tools and services. Users can leverage this feature to connect their preferred applications while maintaining robust platform-level governance and security measures.

Boltic

Ready to modernise your commerce with AI?

Join 100+ enterprise brands already scaling with JCP. Get a personalised demo tailored to your business — no credit card required.