Real brands. Real results.
India's most ambitious retail brands — JioMart, Tira Beauty, Ajio, Netmeds, Reliance Digital, and 100+ others — chose JCP to power their commerce transformation. Here's how they did it, with the numbers to prove it.
From zero to India's #2 quick-commerce player in 18 months
JioMart needed to unify its O2O grocery model across 1,000+ cities, manage a rapidly expanding seller base, and compete with established quick-commerce players — all while keeping costs in check.
JCP's unified commerce OS connected JioMart's dark stores, kirana network, and digital storefront into a single operational layer. AI-powered demand forecasting reduced wastage, while intelligent order routing cut average delivery time below 30 minutes.
AI-powered personalisation driving 40% repeat purchase rates
Entering a crowded beauty market dominated by Nykaa and Sephora, Tira needed to differentiate through hyper-personalised experiences across app, web, and 50+ physical stores — while building brand loyalty from scratch.
JCP's AI recommendation engine analysed purchase history, skin-type profiles, and browsing signals to serve personalised product suggestions across every channel. The unified inventory layer ensured in-store and online stock was always in sync.
$3.3B GMV marketplace with 10K+ sellers and 9% market share
Ajio needed to scale its marketplace from a curated fashion destination to a full-scale multi-seller platform, while maintaining catalog quality, reducing listing time, and improving seller SLA compliance.
JCP's marketplace OS automated seller onboarding, AI-enriched product catalogs at scale, and provided intelligent order routing that improved SLA compliance to 99.2%. The modular API layer let Ajio extend the platform with custom seller tools.
24M+ registered users, 850+ cities, 95% prescription fill rate
Netmeds needed to manage real-time inventory sync across 1,000+ partner pharmacies, ensure prescription compliance, and deliver medicines within 30 minutes in hyperlocal zones — at national scale.
JCP's hyperlocal commerce engine connected Netmeds' 26 fulfillment centres and 1,000+ partner stores into a live inventory mesh. AI-powered demand forecasting ensured critical medicines were always in stock, while the OMS routed each order to the nearest compliant pharmacy.