Privacy Policy & Acceptable Use
Your privacy matters to us. This page outlines how JCP collects, uses, and protects your information, along with our acceptable use guidelines.
Last updated: April 2026
Privacy Policy
At JCP, we are committed to protecting the privacy of our Users. This privacy policy outlines the types of personal information we collect and how we use, share, and protect this information.
By using the Site, you agree to the collection, use, and sharing of your information as described in this privacy policy. If you do not agree with our policies and practices, kindly do not use the Site.
Information We Collect
We collect information about you in the following ways:
Information You Provide to Us
We collect information that you provide to us directly, such as your name, email address, phone number, and payment information.
Information We Collect Automatically
When you use the Site, we may automatically collect certain information about your device and your use of the Site. This information may include your IP address, device type, browser type, operating system, device identifier, and the pages you visit on the Site.
Information from Third Parties
We may receive information about you from third parties, such as social media platforms and other websites that you have visited.
How We Use Your Information
We use the information we collect about you for the following purposes:
- To provide, maintain, and improve the Site: We use your information to operate, maintain, and improve the Site and to provide you with the products and services you request.
- To communicate with you: We use your information to communicate with you about your account, orders, and other transactions.
- To personalize your experience: We use your information to personalize your experience on the Site, including by showing you content and ads that may be of interest to you.
- To comply with legal obligations: We may use your information as required by law, such as to comply with a subpoena or similar legal process.
Sharing Your Information
We may share your information as follows:
- With third-party service providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors and website hosts.
- With third-party advertisers: We may share your information with third-party advertisers for the purpose of serving you targeted ads.
- In response to legal requests: We may share your information in response to a request from law enforcement or in response to a legal requirement.
- In connection with a sale or merger: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, we may share your information with the other party or parties involved in the transaction.
We take steps to ensure that these third parties protect the security and privacy of your personal information.
Your Choices
You have the following choices regarding your information:
- Opt-out of marketing communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communications you receive.
- Access and update your information: You can access and update your account information by logging into your account on the Site.
- Delete your information: You can request that we delete your information by contacting us at [email protected]. Please note that we may need to retain certain information for legal or business purposes.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration, and disclosure. However, the internet is not a completely secure environment, and we cannot guarantee the security of your information.
Cookies and Tracking Technologies
We may use cookies and other tracking technologies to collect information about your use of our platform and your device. We use this information to improve our platform and to personalise your experience.
Your Data Protection Rights
You have the right to access, update, and delete your personal information. You can exercise these rights by contacting us as described in this privacy policy.
We will respond to requests from customers to exercise their data protection rights in a timely and appropriate manner.
We collect and use personal data only as needed to provide our services and to comply with legal obligations. We do not sell personal data to third parties. We process personal data in a fair, lawful, and transparent manner. We take reasonable steps to ensure that personal data is accurate and kept up-to-date. We retain personal data for as long as necessary to provide our services or as required by law.
Users have the right to request access to, rectification of, or deletion of their personal data. Users also have the right to object to the processing of their personal data or to request that their personal data be transferred to another controller.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will post any changes on this page and encourage you to review our privacy policy regularly.
Acceptable Use Policy
Purpose
The purpose of this policy is to outline the acceptable use of our Jio Commerce platform and to protect the integrity and security of our system.
Jio Commerce is a platform that enables and assists users to set up online stores, marketplaces, explore solutions around e-commerce, host their own website or marketplaces, and enabling tech at physical retail locations. While we value the free exchange of ideas and products, there are some activities that are incompatible with our mission to create a safe and trustworthy platform for commerce.
Prohibited Activities
The following activities are prohibited on the Jio Commerce Platform:
- Child exploitation: You may not offer goods or services, or post or upload materials that exploit or abuse children, including but not limited to images or depictions of child abuse or sexual abuse, or that present children in a sexual manner.
- Harassment, bullying, defamation and threats: You may not offer goods or services, or post or upload materials, that harass, bully, defame or threaten a specific individual.
- Hateful content: You may not use the Jio Commerce platform to promote or condone hate or violence against people based on race, ethnicity, colour, national origin, religion, age, gender, sexual orientation, disability, medical condition, veteran status or other forms of discriminatory intolerance.
- Illegal activities: You may not offer goods or services, or post or upload materials, that contravene or that facilitate or promote activities that contravene, the laws of the jurisdictions in which you operate or do business.
- Intellectual property: You may not offer goods or services, or post or upload materials, that infringe on the copyright or trademarks of others.
- Malicious and deceptive practices: You may not use the Jio Commerce platform to transmit malware or host phishing pages. You may not perform activities or upload or distribute materials that harm or disrupt the operation of the platform or other infrastructure of Jio Commerce or others.
- Personal, confidential, and protected health information: You may not post or upload any materials that contain personally identifiable information, sensitive personal information, or confidential information, such as credit card numbers, confidential national ID numbers, or account passwords unless you have consent from the person to whom the information belongs.
- Restricted items: You may not offer goods or services that are, or appear to be, restricted by law or regulation.
- Self-harm: You may not offer goods or services, or post or upload materials, that promote self-harm.
- Spam: You may not use the Jio Commerce platform to transmit unsolicited commercial electronic messages.
- Terrorist organizations: You may not offer goods or services, or post or upload materials, that imply or promote support or funding of, or membership in, a terrorist organization.
User Responsibility
You are responsible for maintaining the confidentiality of any account or login information you use to access our platform. You must immediately notify us if you become aware of any unauthorized use of your account or login information.
Termination of Access
We reserve the right to terminate or suspend your access to our platform at any time and without notice if we believe that you have violated this policy or any applicable laws.
Changes to This Policy
We reserve the right to update this policy at any time. Any changes to this policy will be effective immediately upon posting on our platform. We encourage you to review this policy regularly to stay informed of any updates.
Enforcement & Contact
We reserve the right to remove any materials, suspend or terminate accounts, and block access to the Jio Commerce platform if we determine that a user has violated this Acceptable Use Policy, including activities outside of their use of our platform. Jio Commerce has the right, but not the obligation, to monitor the materials posted on our platform and to remove any materials in our sole discretion. Any failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.
If you have any questions or concerns about this policy, please contact us at [email protected].