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Editions 2025

Move Efficiently

A system designed to streamline order processing, optimize warehouse operations, improve shipping efficiency, and facilitate the returns process

Move Efficiently

Move Efficiently

A system designed to streamline order processing, optimize warehouse operations, improve shipping efficiency, and facilitate the returns process

A Robust,
API-Enabled OMS

The distributed OMS, integrated with the Jio Commerce Platform, unifies business operations for merchants and ensures efficient and cost-effective delivery fulfillment for users

Without JCP
With JCP

Where Every Order
Finds Its Perfect Flow

Ease the processes, improves user experience, and ensures security through advanced management, optimized workflows, and robust risk controls

Manual Order Creation —

The system allows for manual order creation with customizable lanes, improved invoice management, and detailed visibility into cross-border orders, enhancing customer service

Upcoming Orders —

The new 'Scheduled' tab ensures that orders are activated only at the specified time, streamlining the order processing workflow

Customizable Section Titles —

Users can rename section pages while avoiding duplicate names with system pages

C

ross-Border Order Details: Checkout currency, base currency, and exchange rates are displayed directly in the order management system (OMS) for export and cross-border orders

Conditional Credit Note —

Auto-generation of credit notes for canceled orders is controlled via flexible toggle settings

Retail Fulfilment Solutions

Offer customers more convenience with flexible shopping options and easy order fulfilment solutions

BOPIS (Buy Online, Pick Up In Store)

Customers can purchase items online and retrieve them at a designated physical store location

Dropshipping

In this retail fulfillment method, the store does not maintain inventory but instead arranges for products to be shipped directly from a third-party supplier to the customer

Endless Aisle

This retail strategy enables customers to order out-of-stock items through in-store kiosks or associates, thus extending the available inventory without the need for additional physical space

Ship from Store

Retailers fulfill online orders by dispatching products directly from their physical store locations

Unified Order Handling

Improve order tracking, transparency, and security with new features that reduce risks and fraud

New MTO Tag

A 'Made to Order' tag has been introduced for easier filtering of items, allowing exclusion from fulfillment analysis

Merged PDF Printing

A feature has been added to generate a single PDF for invoices and shipping labels, accessible via the "Invoice+Label" button for both order details and bulk actions

B2B2C Marketplace Support

The platform now supports vendor-managed fulfillment for B2B2C orders, keeping orders in an 'Awaiting' status until vendor confirmation is received

In-Store Order Source

Cashier and sales staff details for Store OS orders can now be tracked, improving transparency and accountability

Lock Message Handling

Custom lock messages, tied to shipment statuses, help reduce support queries and provide clarity for OMS users

Fraud Detection

Fraud detection solutions implement measures to restrict returns, cancellations, and refunds, ensuring enhanced security and minimizing risks

Turn Warehouse
Chaos into Clarity

Optimize operations with advanced management, mobile workflows, efficient bundling, real-time inventory control, and compliance traceability

Inbound & Outbound Operations

Inbound Management —

Shipments are tracked from a centralized dashboard with processes for Gate Verification, GRN, QC, and Putaway, integrated with JCP/FP for real-time updates

Outbound Processing —

Real-time order fulfillment is ensured through optimized picking, sorting, QC, packing, and manifest modules

Mobile Operations

Mobile web apps and hand-held terminals (HHTs) —

Its enable inventory verification and outbound order management with ease

Simplified Operations —

Operations are simplified through barcode scanning, thus ensuring enhanced accuracy and efficiency

Bundle Management

Virtual Bundles —

SKUs can be bundled by defining components, quantity ratios, and prices to meet business requirements

Bundle Fulfillment —

Picking, consolidation, and packing can be optimized for efficient bundle processing

Sales & Promotions —

Sales can be boosted through promotional offers by selling bundled products at special prices

Inventory Visibility & Control

Precision Inventory Control —

Accuracy is ensured through automated cycle counts, bin transfers, and seamless inventory audits

Smart Inventory Tracking —

Inventory is managed at both bundle and component levels with real-time updates for inbound and outbound transactions, optimizing stock usage and storage

Visibility & Reporting —

Expiration alerts are provided, and reports can be generated on batch performance, QC linking, and quality consistency

Traceability & Compliance

Inventory Batches  —

Inventory batches can be tracked with manufacturing and expiry dates to ensure regulatory compliance and traceability

Batch Management —

Batch management allows for the use of FIFO, FEFO, or LIFO methods to optimize stock rotation and reduce waste

Ship Smarter, Deliver Faster

Enhance logistics with smart mapping, precise tracking, dynamic shipping controls, and flexible partner management for seamless compliance and efficient deliveries

Smart Geographic Mapping

Say goodbye to manual errors with Auto-Fill Pincode to City/State Mapping, aligned with GST, for easy and accurate shipping of cross-border orders

Precision Courier Tracking

Track shipments accurately with real-time updates on invoices and manifests, ensuring clear courier details for smooth deliveries

Maximized Reach & Seller Flexibility

Sellers can expand their reach and gain flexibility by choosing the best 3PL partners and delivery options suited to their needs

Comprehensive Shipping & Delivery Management

Merchants can customize shipping, set delivery times, manage prepaid limits, and work with trusted partners like Bluedart, Delhivery, and DHL, using Self-Managed Accounts to reduce risks

Return Like a Pro

Improve returns with configurable pickup rules, automated credit notes upon RTO acceptance, and accurate doorstep quality checks via OMS for seamless processing

Return Pickup Serviceability  —

Courier partners have the ability to configure independent serviceability rules for return shipments, ensuring seamless pickups even in challenging regions

Doorstep Quality Check —

Return orders can now be managed directly in the OMS, allowing for accurate RMA-configured reasons to be passed to DPs for proper doorstep quality checks

Credit Note Upon RTO Acceptance —

Credit notes and e-invoices are auto-generated only after an RTO (Return to Origin) order is accepted, ensuring compliance and eliminating mismatched GST filings

Fast Deliveries,
Every Slot, Every Way

Streamline deliveries with hyperlocal slots, shipment optimization, courier integrations, and automated workflows, ensuring efficiency and seamless documentation

Hyperlocal Slot-Based Deliveries

Customize hyperlocal slot-based deliveries offer customizable 15-minute delivery slots, integrate them with checkout systems, and manage all slot-based shipments from a centralized panel

Shipment & Vehicle Optimization

Optimize shipments with grouped routes, compartmentalized vehicles, for better route optimization, and tracking multi-pack deliveries to ensure accuracy

Quick Commerce Courier Integration

A single platform allows the onboarding and management of hyperlocal courier partners by offering wide range access of 3PL partners

Automation & Documentation

Automated transport workflow, E-Way bill integration, and documented proof of delivery with easy access to signatures and notes