JCP Horizon
Bring body measurement, virtual try-on, extended assortment and made-to-order orchestration into one apparel journey, from selection through fulfillment.
Made-to-order apparel experiences
A customer can discover a style in a store without the entire assortment being physically present. JCP Horizon connects that discovery experience with measurement, virtual try-on and an order path suited to the selected product. Standard-fit orders and customized made-to-order work have different fulfillment needs; the journey carries the relevant information into the appropriate path. Horizon brings the customer-facing experience and production orchestration into the same conversation, so fit choices, order details and the work behind delivery remain connected.
Inside JCP Horizon
Use three-dimensional body measurement within the apparel experience. Measurement data informs the supported fit workflow and should be collected and handled with the customer's understanding of how it will be used for the order.
Explore apparel through a virtual try-on experience and an extended digital assortment. The store becomes a place to examine product possibilities beyond its physical display, while the visualization supports the customer's selection process.
Connect an apparel order to the production work required for its customized fit. Factory routing and orchestration carry the order into the make process, rather than leaving the store experience disconnected from the information production teams need.
The product scope includes automated cutting, sewing, quality-control and last-mile coordination. These activities belong to the wider made-to-order operating model; the manufacturing and fulfillment setup determines how a particular customer order moves through them.
The product in practice
Follow the decisions and handoffs that bring JCP Horizon into your operation.
Discover a style, use the supported measurement experience and examine the virtual presentation. Capture the customer's selection and the fit information required by the chosen product journey.
Distinguish an order that can be fulfilled from existing stock from one that requires customized production. Carry the relevant product and fit details into the corresponding fulfillment or factory workflow.
Follow the production requirements, quality review and delivery handoff for the order. Keep the customer-facing promise aligned with the actual manufacturing and fulfillment arrangement supporting the experience.
In your working day
Start with the situation your team needs to address. Then map the capabilities and connections around it.
Give store visitors a way to explore a digital assortment alongside physical products, with virtual try-on supporting the discovery conversation before the order path is selected.
Connect measurement and product choices with the information needed for made-to-order production. Keep the fitting experience linked to the order that the factory receives.
Design the store journey around discovery, fit and ordering while coordinating the stock or production route behind fulfillment. Treat the showroom and the operating process as one experience.
A little more detail
Explore what JCP Horizon could mean for your team.
Ask our teamThe described journey distinguishes standard-fit fulfillment from customized made-to-order production. The appropriate route depends on the selected product, available stock and the operating model supporting the store experience.
A virtual presentation helps the customer explore an item; it should not be treated as a universal fit guarantee. Measurement quality, the garment and the production process all matter to the final result.
Delivery commitments should reflect the actual stock position, production arrangement and delivery service for the order. This page describes the connected workflow and does not promise a fixed manufacturing or delivery time.
Your next step
Talk through JCP Horizon, your existing systems and the scope that fits your business.
Connect the capabilities, retail workflows and planning steps that matter to you.