04 / Sell

Connect the buying experience to the work behind the sale.

Explore JCP online, B2B, store and specialized retail capabilities. Shape the customer journey around the catalog, checkout and operational work each channel needs.

Explore capabilities Talk to our team

Illustration of connected in-store commerce — Online, in-store & specialized commerce8 connected capabilities

From intent to execution

How the work connects.

Follow the decisions, information and handoffs that bring selling across channels into your retail operation.

01
Choose the buying journey
Start with how the customer shops: an online storefront, a business purchase, a staffed checkout or a self-service experience. Define the discovery, assistance and checkout steps before selecting the relevant JCP commerce capabilities.
02
Connect the transaction to the operation
Map how product information, carts, checkout and payments relate to order and store workflows. Discuss JCP Commerce, Storefronts, B2B, StoreOS / POS and StoreOps according to the responsibilities each channel needs to support.
03
Design for the retail context
Support grocery workflows with JCP Granary and connect electronics trade-ins through SwapEasy’s device diagnostics, partner pricing and point-of-sale integration. JCP Kiosk supports self-service and assisted checkout; StoreOps brings tasks, exceptions and shelf interventions to store teams.

Build your combination

Capabilities for every channel.

Support commerce across online, store and specialized retail journeys.

JCP Commerce

Connected storefront, catalog, cart, checkout and payment workflows.

Explore ecommerce solutions 02

JCP B2B

Commerce workflows for business buying and selling.

Explore B2B commerce 03

JCP Storefronts

Online storefront experiences connected to commerce operations.

Explore storefront capabilities 04

JCP StoreOS / POS

Point-of-sale and store commerce workflows.

Explore OmniPOS 05

JCP StoreOps

Mobile tasks and operational workflows for store teams.

Explore StoreOps 06

JCP Kiosk

Self-service and assisted checkout experiences.

Explore Kiosk 07

JCP Granary

An operating platform for grocery retail workflows.

Explore Granary 08

JCP SwapEasy

Trade-in workflows for electronics retail.

Explore SwapEasy

Start with your operation

A clearer brief.
A better starting point.

Bring the teams, systems and real scenarios that define your business. Use these questions to shape the scope together.

Discuss your requirements

Define which product, price and availability information each channel needs.
Separate business-buyer requirements from consumer checkout assumptions.
Specify store tasks, assistance needs and ownership of customer exceptions.
Test category-specific journeys alongside the standard purchase flow.

A little more detail

Questions about selling across channels.

How should we choose the first channel to scope?

Choose a journey with a clear customer need and an accountable operating team. Map its dependencies before rollout, especially when the journey shares catalog, stock or order information with other channels.

Is B2B simply another storefront?

JCP B2B covers business-specific workflows such as bulk ordering, quotations, tiered pricing and split shipments. AI Smart Ordering supports extracting purchase-order details from PDFs or images. Confirm the relevant configuration and review process against your buyer journey.

Where do grocery and trade-in workflows fit?

They are specialized retail discussions within the Sell portfolio. JCP Granary covers grocery operating workflows; JCP SwapEasy covers electronics trade-in workflows. Bring the category-specific steps and exceptions your teams need to support.

Plan your next step

Put the ideas to work.

Map grocery commerce workflows Map electronics commerce workflows

Connect the capabilities, retail workflows and planning steps that matter to you.